What is the first step to take if you break a glass on your ice bin?

When you break a glass in your ice bin, the very first step is to remove the ice from the bin. This is critical for several reasons. First and foremost, the safety of customers and staff is paramount; broken glass can cause serious injury if it remains hidden among the ice. By removing the ice, you eliminate the risk of glass shards being ingested or creating a dangerous situation for future drink preparation.

Additionally, removing the ice allows for a thorough inspection of the bin to ensure that there are no remaining pieces of glass. This is important for maintaining cleanliness and preventing contamination. Once the ice is removed, proper cleaning and sanitization processes should be implemented, followed by a report to a supervisor if necessary, to ensure that all health and safety regulations are adhered to.

The other choices could lead to unsafe conditions or inadequate resolution of the issue at hand. For example, pouring grenadine or washing with hot water does not address the presence of broken glass and may worsen the situation. Calling a supervisor is certainly a wise action later on to ensure proper procedures are followed, but the immediate priority must be removing the ice.